Frequently Asked Questions
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Please speak with your primary care provider about your concerns. If a referral to Femina Health is appropriate, they can send a referral directly to our clinic.
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No. Femina Health is a consultative women’s health clinic. After assessment and treatment, care is transitioned back to your primary care provider with recommendations.
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Wait times vary depending on the concern and referral volume. Our team reviews every referral carefully and prioritizes appointments based on clinical need. Wait times will be communicated via your patient portal once your referral is reviewed.
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Femina Health is part of the publicly funded healthcare system. Consultations are covered by Alberta Health Care Insurance Plan (AHCIP).
Certain procedures, forms, or services not covered by AHCIP may have a fee.
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If you’ve had an appointment in the last 12 months, and have not been discharged, you’re considered an existing patient. Those not seen in the past 12 months, or those that have been discharged, require re-referral.
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All referrals to Femina Health are carefully reviewed by our clinical team to ensure the referral is appropriate for the services we provide. If a referral is declined, the reason will be communicated directly to the referring provider so that alternative care options can be arranged if needed.
In some cases, referrals may be cancelled if required intake forms or requested information are not completed within the timeframe provided. Completing these steps helps us prepare for your appointment and ensures clinic time is used effectively.
If you have questions about your referral status, please contact your referring provider.
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Femina Health uses the AVA Connect portal as our primary method of communication with patients. The portal allows you to securely receive messages, test results & requisitions and access appointment information.
We are unable to accommodate patient communication through drop-in visits or phone calls.
Activation of the patient portal and completion of requested forms is required in order for your referral and appointment to proceed.
If you are experiencing technical difficulties with the portal, please contact AVA support directly, as our clinic is not able to troubleshoot portal access issues.

